Kaival Patel discusses how he builds positivity and respect in his enterprise by means of wholesome competitors.
In terms of working a profitable dental follow, there’s no scarcity of significant issues to give attention to – affected person care, compliance, staffing, and, after all, hitting these monetary targets. However let’s take a second to speak about one thing just a little totally different: positivity.
On the Kana Well being Group, we’ve found {that a} dose of pleasure, respect, and good-natured competitors can do wonders not only for staff morale however for the underside line, too. Enter: the Kana Cup.
What’s the Kana Cup?
Think about in case your staff conferences had a touch of Hogwarts-style home rivalry, a sprinkling of enjoyable, and a hefty serving of teamwork. That’s the essence of the Kana Cup. Every of our 5 practices is split into 4 ‘homes’ (sure, we went full Harry Potter on this one).
The staff members themselves considered the home names which reveals how artistic they’re! We presently have the flossiphers, OPG (solely constructive gang), fluoride fairies and the molar bears!
All through the quarter, staff members earn factors for demonstrating considered one of our core values: positivity and respect. Whether or not it’s a serving to hand to a colleague, going above and past for a affected person, or receiving a google overview together with your identify there, these moments add up.
On the finish of every quarter, our advertising and marketing supervisor swoops in to spin the Kana prize wheel. The home with probably the most factors wins a small reward, which could possibly be something from lunch on the corporate to a bowling night time or perhaps a sports activities therapeutic massage. It’s easy, light-hearted and a contact aggressive.
‘Fluffy’ doesn’t imply frivolous
Now, you is likely to be considering, ‘what does all this fluff need to do with working a profitable follow?’ Constructing a constructive and respectful office tradition has a direct impression on staff efficiency and, finally, the success of the enterprise.
Joyful groups are productive groups. When folks really feel appreciated and motivated, they’re extra more likely to collaborate, help one another, and ship distinctive affected person care. That positivity extends to the affected person expertise. A cheerful affected person is a loyal affected person, and dependable sufferers are the spine of any thriving follow.
On the finish of the 12 months, we have now our Kana Awards ceremony, and by far the largest trophy is the Kana Cup itself which works to the successful home with probably the most factors that 12 months. In addition they get a barely bigger token of our appreciation every.
The important thing to the success is having staff members which are engaged, and we’re really lucky to have wonderful managers with wonderful staff members who imagine in what we try to do and don’t have any issues with making it occur.
The toughest half might be retaining issues novel and thrilling and we’re taking a look at shaking issues up in 2025 to maintain the thrill alive.
Positivity in motion
We’ve already seen how the Kana Cup has shifted the environment in our practices. Workforce members are usually not solely extra engaged, but additionally extra desirous to contribute to the success of their homes. There’s a tangible sense of satisfaction throughout the group.
And let’s not neglect the ripple impact: improved staff morale reduces workers turnover and lowers stress ranges. All of that interprets to a extra steady, productive and worthwhile enterprise.
The Kana Cup would possibly sound like a little bit of enjoyable – and it’s – however it’s additionally a reminder that positivity is greater than only a buzzword. It’s a core worth that, when celebrated and incentivised, can remodel a office.
So, subsequent time you’re brainstorming methods to spice up morale in your follow, contemplate including just a little pleasant competitors and loads of positivity into the combination. Who is aware of? You would possibly simply discover that the ‘fluffy stuff’ is precisely what your follow must stage up.
And for these of you curious, this 12 months’s Kana Cup champions had been the Flossiphers, however don’t fear, the subsequent spin on that prize wheel is coming quickly…
Learn extra from The Kana Manner:
Why relationships with suppliers matter greater than ever
Squat versus present – which street is best for you?
What nobody tells you about shopping for a dental follow
Are you prepared to purchase your first follow?
How do you make ‘I do’ work in enterprise?
For extra data, go to www.kanahealthgroup.com or www.kanadentalacademy.com.
This text is sponsored by Kana Well being Group.